Question 1

What is EasyBookMySpot?

Accepted Answer

EasyBookMySpot is online booking software that lets your customers book your services themselves. You add your services, working hours and resources once, then take bookings through a ready-made hosted page, an embeddable widget, an iframe, or our API.

Question 2

What kinds of businesses is it for?

Accepted Answer

Any business that takes appointments or reservations — dental and medical clinics, salons and spas, gyms and fitness studios, sports turfs and arenas, coaching classes, consultants and more.

Question 3

Do I need my own website to use it?

Accepted Answer

No. Every account comes with a hosted booking page you can share with a simple link. If you already have a website, you can also embed a widget or an iframe, or connect through the API.

Question 4

Do I need any technical or coding skills?

Accepted Answer

Not at all. You set up your services, hours, breaks and holidays from a simple dashboard. Embedding on your site is copy-and-paste, and the API is there only if your developers want a deeper integration.

Question 5

How do customers book an appointment?

Accepted Answer

They choose a service, pick from your real open time slots, and confirm in a few taps. You are notified instantly and the slot is reserved, so customers only ever see times that are genuinely available.

Question 6

How does it prevent double-booking?

Accepted Answer

Availability is calculated live from your working hours, breaks, holidays and existing bookings. Each resource has its own capacity, so slots close automatically once they are full.

Question 7

Can I set my working hours, breaks and holidays?

Accepted Answer

Yes. You control weekly hours, one-off date exceptions, recurring breaks like lunch, and holidays for each resource — and they are all reflected in what customers can book.

Question 8

Can customers reschedule or cancel a booking?

Accepted Answer

Yes. Customers can request a reschedule, and you approve or decline it from your dashboard, so you always stay in control of your calendar.

Question 9

Can I manage multiple staff, rooms or resources?

Accepted Answer

Yes. You can add as many resources as your plan allows — staff, rooms, courts or equipment — each with its own hours, capacity and services it can be booked for.

Question 10

Can I match my own branding?

Accepted Answer

Yes. You can set your logo, colours and text on your booking page and widget so it looks like a natural part of your own business.

Question 11

Is my data secure?

Accepted Answer

Security is built in. Passwords and API keys are stored hashed, access is restricted, and each business’s booking data is isolated from every other organisation.

Question 12

Is there a free plan?

Accepted Answer

Yes. There is a free plan to get started, with paid plans that raise your limits — users, resources and bookings — as your business grows. See the pricing section above for details.

Question 13

How do I get started?

Accepted Answer

Get in touch through the contact form and we will set up your account and help you go live — usually within minutes.

Let customers book you in seconds.

Live in 3 simple steps

Four ways to take bookings

Real businesses, live on EasyBookMySpot

One platform to take bookings anywhere

Built to run your whole front desk

Simple, scale-as-you-grow pricing

Frequently asked questions

Booking software built for real businesses

Questions? We’re here to help